Terms and Conditions - Gardener Croydon
Welcome to Gardener Croydon. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing this website and using our services, you accept these terms in full. Do not continue to use Gardener Croydon if you do not agree to all of the terms stated herein.
1. Introduction
Gardener Croydon is committed to providing high-quality gardening services to our clients in Croydon and the surrounding areas. Our Terms and Conditions are designed to ensure a clear understanding between us and our clients regarding the services we offer.
2. Services Provided
We offer a range of gardening services, including:
- Lawn Maintenance
- Planting and Landscaping
- Pruning and Trimming
- Garden Design
- Seasonal Clean-ups
Each service is tailored to meet the specific needs of our clients, ensuring that your garden remains healthy and aesthetically pleasing throughout the year.
3. Appointment Scheduling
Clients can schedule appointments through our online booking system or by contacting us directly. We strive to accommodate all scheduling requests; however, appointments are subject to availability.
3.1 Booking Confirmation
Upon scheduling an appointment, clients will receive a confirmation via email or phone. It is important to verify all details to avoid any misunderstandings.
3.2 Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
4. Payment Terms
Payment for services is due upon completion of the work unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4.1 Pricing
Our prices are competitive and reflect the quality of our services. Detailed quotes are provided before any work begins to ensure transparency.
4.2 Late Payments
Late payments may incur additional charges. We reserve the right to suspend services until outstanding payments are settled.
5. Client Responsibilities
To ensure the best results, clients are expected to:
- Provide clear access to the garden area.
- Inform us of any specific requirements or concerns.
- Ensure that pets are secured during service times.
Failure to meet these responsibilities may affect the quality and timeliness of our services.
6. Liability
While Gardener Croydon strives to provide impeccable services, we cannot be held liable for any unforeseen damages or losses that may occur during the provision of our services. However, we commit to addressing any legitimate concerns promptly and professionally.
6.1 Insurance
We maintain appropriate insurance coverage to protect both our clients and our business. Details of our insurance policies are available upon request.
7. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services and improving customer experience. For more details, please refer to our Privacy Policy.
8. Changes to Terms and Conditions
Gardener Croydon reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes through our website or via email.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Croydon.
10. Acceptance of Terms
By engaging Gardener Croydon’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please refrain from using our services.
Disclaimer: This document is intended for informational purposes only and does not constitute legal advice. For legal advice pertaining to your specific situation, please consult a qualified attorney.